Shipping & Service

Shipping :

Free Shipping from £ 49 purchase.
Our logistics service dispatches orders within a delay varying at the moment between 15 and 25 days due to the difficulties associated with COVID-19.
To this delay is added the processing time specific to the carrier. Packages can be tracked at any time via the “Order Tracking” page of the site.

All our packages are shipped with quality packaging to guarantee the integrity of the products you have ordered.
As part of a delivery without signature, we release ourselves from any responsibility concerning a possible loss, disappearance or a possible theft of the parcel.
If, following an error by our services, your articles are not delivered after 60 working days, you will be fully reimbursed or the articles will be returned to you, at your convenience.
No refund can be made in case of error in the delivery address. Errors in the address must be reported before shipping.
The products are offered for sale while stocks last. In the event of replenishment of the product (s) ordered, delivery times may be extended from 8 to 20 working days.

Services :

Customer service
Our advisers are there to help you from Monday to Saturday by email at: cs@bodybyorsini.com. The response time may vary depending on the request.
Secure payment
The Customer can place an order on this Site and can pay by credit card. Credit card payments are made by secure transactions provided by an online payment platform provider (Stripe) or by Paypal.
Satisfied or refunded
You have 15 days on our site to return your order to us if you ever change your mind and one of the products ordered does not please you.

Only products purchased with a discount are neither returned nor exchanged.